Last Updated: November 2, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and GEN TWO INC., doing business as Growth Mason ("Growth Mason," "we," "us," or "our"), concerning your access to and use of our website, services, and any related products or services we offer.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access our website or use our services.
Our business address is located in Ontario, Canada, and we provide marketing, e-commerce, and consulting services primarily to clients in the United States and Canada.
2. Services Offered
Growth Mason provides the following professional services:
Marketing Services
Digital marketing strategy and execution
Social media marketing and management
Content marketing and creation
Email marketing campaigns
Search engine optimization (SEO)
Pay-per-click (PPC) advertising management
Brand development and positioning
E-commerce Services
E-commerce strategy and consulting
Online store setup and optimization
Product listing optimization
E-commerce analytics and reporting
Conversion rate optimization
E-commerce platform integration
Consulting Services
Business strategy consulting
Growth strategy development
Marketing audits and assessments
Performance analysis and optimization
Custom consulting engagements
The specific scope, deliverables, timeline, and fees for services will be outlined in a separate Service Agreement, Statement of Work (SOW), or proposal provided to you.
3. Eligibility
You must be at least 18 years of age and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.
If you are accessing or using our services on behalf of a business or entity, you represent and warrant that you have the authority to bind that business or entity to these Terms.
4. Service Agreements and Proposals
Acceptance of Services
When you book a consultation or agree to engage our services, you may receive:
A service proposal outlining scope, deliverables, and pricing
A Statement of Work (SOW) detailing specific project requirements
A formal Service Agreement or contract
Your acceptance of any proposal (via signature, email confirmation, or payment) creates a binding agreement between you and Growth Mason.
Scope of Work
All services will be performed according to the agreed-upon scope outlined in your Service Agreement or SOW. Any requests for additional services or changes to the scope may result in additional fees.
5. Pricing and Payment Terms
Service Fees
All fees for services are outlined in your Service Agreement, proposal, or invoice
Prices are quoted in US Dollars (USD) or Canadian Dollars (CAD) as specified
All fees are exclusive of applicable taxes unless otherwise stated
Payment Terms
Payment terms will be specified in your Service Agreement or invoice
Standard payment terms are net 15 or net 30 days from invoice date unless otherwise agreed
We accept payment via credit card, bank transfer, or other approved payment methods
A deposit or upfront payment may be required before work commences
Late Payments
Late payments may incur interest charges of 1.5% per month (or the maximum permitted by law)
We reserve the right to suspend services for accounts with overdue balances
Continued non-payment may result in termination of services and collection proceedings
Refund Policy
Deposits and setup fees are generally non-refundable
For ongoing services, refunds will be considered on a case-by-case basis
No refunds will be provided for completed work or services already rendered
Any refund requests must be submitted in writing within 30 days of service delivery
6. Client Responsibilities
As a client, you agree to:
Cooperation and Communication
Provide timely responses to our requests for information and feedback
Designate a primary point of contact for communications
Attend scheduled meetings and consultations
Provide honest and accurate information about your business
Access and Materials
Provide necessary access to accounts, platforms, and systems required for service delivery
Supply required materials, content, images, and information in a timely manner
Ensure you have rights to use any materials provided to us
Review and Approval
Review and approve deliverables within agreed-upon timeframes
Understand that delays in your review may impact project timelines
Payment Obligations
Pay all invoices according to agreed payment terms
Maintain valid payment information on file
7. Intellectual Property Rights
Our Intellectual Property
All content, materials, methodologies, frameworks, templates, tools, and intellectual property created by Growth Mason prior to or independent of your engagement remain our exclusive property. This includes:
Our branding, logos, and trademarks
Proprietary processes and methodologies
Pre-existing templates and tools
Our website content and materials
Work Product Ownership
Ownership of work product created specifically for you during the engagement will be addressed in your Service Agreement. Generally:
Client Owns: Final deliverables specified in the Service Agreement upon full payment
We Retain: Working files, preliminary concepts, methodologies, processes, and any pre-existing intellectual property
Third-Party Assets: Any third-party assets (stock photos, fonts, software) are subject to their respective licenses
License Grants
Upon full payment, we grant you a license to use the final deliverables for their intended business purpose. We retain the right to:
Display work in our portfolio and marketing materials
Use general learnings and methodologies from the engagement
Create case studies (with your permission and appropriate anonymization if requested)
8. Confidentiality
Our Commitment
We agree to maintain the confidentiality of any proprietary or confidential information you share with us during our engagement, including:
Business strategies and plans
Financial information
Customer data and lists
Trade secrets and proprietary information
We will not disclose such information to third parties except:
With your written consent
To our team members and contractors who need access to perform services
As required by law or legal process
Your Commitment
You agree to maintain the confidentiality of any proprietary information, methodologies, or strategies we share with you during our engagement.
Duration
Confidentiality obligations survive for three (3) years after the termination of our engagement, unless otherwise specified in a separate Non-Disclosure Agreement (NDA).
9. Third-Party Services and Tools
Third-Party Platforms
Our services may involve the use of third-party platforms, tools, or services, including but not limited to:
Advertising platforms (Google Ads, Facebook Ads, LinkedIn Ads)
Analytics tools (Google Analytics, Facebook Pixel)
E-commerce platforms (Shopify, WooCommerce, Amazon)
Marketing automation tools
Social media platforms
CRM systems
Your Responsibility
You are responsible for:
Maintaining your own accounts with these platforms
Paying any fees charged by third-party services
Complying with third-party terms of service and policies
Managing access credentials securely
No Liability for Third Parties
We are not responsible for:
Changes to third-party platform policies, features, or pricing
Service interruptions or issues with third-party platforms
Data breaches or security issues with third-party services
Performance issues caused by third-party limitations
10. Performance Standards and Disclaimers
Best Efforts
We will perform all services with reasonable care and skill consistent with industry standards. However, we make no guarantees regarding specific outcomes or results.
No Guarantees of Results
Marketing, e-commerce, and consulting services involve many variables outside our control. We do not guarantee:
Specific revenue, sales, or profit increases
Specific traffic, leads, or conversion rates
Search engine rankings or advertising performance
Social media follower growth or engagement rates
External Factors
Service performance may be affected by factors outside our control, including:
Market conditions and competition
Platform algorithm changes
Seasonal variations
Your product/service quality and pricing
Your internal execution and operations
11. Limitation of Liability
Cap on Liability
To the maximum extent permitted by law, our total liability for any claims arising from or related to our services shall not exceed the total fees paid by you to us in the twelve (12) months preceding the claim.
Excluded Damages
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:
Lost profits or revenue
Loss of business opportunities
Loss of data or information
Reputational harm
Cost of substitute services
Exceptions
Nothing in these Terms shall limit our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded by law
12. Indemnification
You agree to indemnify, defend, and hold harmless GEN TWO INC., its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
Your breach of these Terms or any Service Agreement
Your violation of any law or regulation
Your violation of third-party rights (intellectual property, privacy, etc.)
Content, materials, or information you provide to us
Your use of our deliverables or services
Your business operations and activities
13. Termination
Termination by Either Party
Either party may terminate the service engagement:
For convenience with 30 days' written notice (unless otherwise specified in Service Agreement)
Immediately for material breach if the breach is not cured within 15 days of written notice
Immediately if the other party becomes insolvent or files for bankruptcy
Termination by Us
We reserve the right to terminate services immediately if:
You fail to pay invoices within 30 days of the due date
You provide false or misleading information
You engage in illegal, unethical, or abusive behavior
You request services that violate our policies or values
Effect of Termination
Upon termination:
You must pay all outstanding invoices for work performed
We will deliver completed work product (upon payment)
We are not obligated to complete work in progress unless otherwise agreed
All confidentiality and intellectual property provisions remain in effect
We may suspend or revoke access to any tools, accounts, or services we manage
No Refunds Upon Termination
Unless otherwise specified in your Service Agreement, no refunds will be provided for:
Services already performed
Deposits or setup fees
Any portion of retainer or subscription fees
14. Website Use and Restrictions
Acceptable Use
When using our website, you agree not to:
Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit malicious code, viruses, or harmful materials
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the website
Collect information about other users without permission
Use automated tools to scrape or harvest website content
Impersonate any person or entity
User Content
If you submit any content through our website (forms, comments, etc.):
You retain ownership of your content
You grant us a license to use, store, and process the content to provide services
You represent that you have the right to submit the content
You are responsible for the accuracy and legality of your content
15. Disclaimers and Warranties
Website "As Is"
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy, reliability, or completeness
No Uptime Guarantee
We do not guarantee that:
Our website will be available at all times without interruption
Our website will be error-free or secure
Defects will be corrected
The website is free from viruses or harmful components
Professional Advice Disclaimer
While we provide professional marketing and consulting services, you acknowledge that:
Our advice is based on information you provide and general industry knowledge
You are responsible for implementing recommendations and their outcomes
We are not liable for decisions you make based on our recommendations
You should consult appropriate legal, financial, or other professionals as needed
16. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.
Material Changes: For material changes that affect existing service engagements, we will provide notice via:
Email notification to your registered email address
Prominent notice on our website
Direct communication during ongoing engagements
Your Continued Use: Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms.
Service Agreement Precedence: If there is a conflict between these Terms and a signed Service Agreement, the Service Agreement will prevail for that specific engagement.
17. Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.
Jurisdiction
You agree that any disputes arising from these Terms or our services shall be resolved in the courts of Ontario, Canada, and you consent to the exclusive jurisdiction of those courts.
Informal Resolution
Before initiating formal proceedings, we encourage both parties to attempt to resolve disputes through good-faith negotiations. Either party may initiate this process by sending written notice to the other party.
Arbitration (Optional - If Applicable)
[If you prefer to include arbitration provisions, this section can be customized. Otherwise, it can be removed.]
18. General Provisions
Entire Agreement
These Terms, together with any Service Agreement, SOW, or proposal you accept, constitute the entire agreement between you and Growth Mason regarding our services and supersede all prior agreements and understandings.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by our authorized representative.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any affiliate or successor entity.
Independent Contractors
The relationship between you and Growth Mason is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
Acts of God (natural disasters, pandemics)
War, terrorism, or civil unrest
Government actions or regulations
Internet or telecommunications failures
Power outages or equipment failures
Survival
Provisions that by their nature should survive termination shall survive, including but not limited to: payment obligations, intellectual property rights, confidentiality, limitation of liability, indemnification, and dispute resolution.
Notices
All notices required under these Terms must be in writing and sent to:
GEN TWO INC. (doing business as Growth Mason) [Your Business Address] Ontario, Canada Email: [[email protected]]
Notices to you will be sent to the email address you provide.
Electronic Communications
You consent to receive communications from us electronically, including via email. You agree that all agreements, notices, and disclosures provided electronically satisfy any legal requirement that such communications be in writing.
19. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you also agree to our Privacy Policy.
Please review our Privacy Policy at [link to privacy policy] to understand how we handle your information.
20. Contact Information
If you have questions about these Terms or our services, please contact us:
GEN TWO INC. (doing business as Growth Mason)
Email: [[email protected]]
Phone: [9058703797]
Address: London, Ontario, Canada
Acknowledgment
BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.
If you do not agree to these Terms, you must immediately cease using our website and services.
These Terms of Service are designed to protect both Growth Mason and our clients. They should be reviewed by a legal professional to ensure compliance with applicable Canadian and US laws and regulations specific to your business operations.